Stitchcraft Design FAQs
Frequently Asked Questions
Below are some questions and answers which we often deal with. If you have a question that is not covered here, please contact us.
How can I send you my artwork?
You can email or post a copy of your artwork to us. Email is the preferred method. If you are ordering online, there is an artwork upload area once you have completed your order. Our preferred formats are vector files and high resolution JPG, PDF, TIFF, CDR, Illustrator EPS, PSD with all text converted to outlines. 300 dpi is ideal for non vector files, but please try to keep e-mailed or uploaded artwork files under 2mb. Generally, the higher the resolution or dpi of the artwork or photo the easier it is to work from, especially artwork with fine details.
Do you have any hints to help me with my design?
Please try to keep your embroidery designs as simple as possible. Intricate detail and lettering can be difficult to replicate exactly. Better quality artwork helps us to replicate your designs to the highest quality possible.
How long do you take to deliver?
We turn jobs round as fast as possible, depending on the quantity required – a delivery date will be given as soon as you have decided what you would like to order.
Do you have a minimum order?
We are happy to supply any quantity.